Before you outsource to NTS, you should know how we're built. This page covers our internal infrastructure, security posture, and operational controls: the foundation every client engagement runs on.
NTS operates out of Cairo's technology infrastructure zone with enterprise-grade facilities. Our internal systems, the ones your work runs on, are built to the same standard we recommend to clients: high availability, documented recovery, and layered security controls from the ground up.
Every client engagement is isolated at the network and data layer. Engineers access client environments through zero-trust tunnels with device posture checks, not through shared or open sessions. Access is role-scoped, logged, and reviewed.
Client data, credentials, and systems are handled under strict controls. Here's exactly how.
All engineer access to client environments goes through zero-trust tunnels with device posture verification. No standing access: sessions are scoped, time-limited, and logged end to end.
Each client engagement is isolated at both the network and storage layer. No shared environments, no data co-mingling. Credentials are vaulted per engagement and rotated on offboarding.
Our internal systems feed into centralised SIEM telemetry with 24×7 alerting. Critical events trigger engineer engagement within 15 minutes. All alerts are documented and reviewed in post-incident reports.
All engineer endpoints are managed under a secure baseline: EDR deployed, patch compliance enforced, configuration drift flagged automatically. No unmanaged devices touch client environments.
Every access event, change action, and system interaction is logged with timestamps, user identity, and session context. Logs are retained per regulatory requirement and available to clients on request.
We maintain a documented incident response plan with defined escalation paths and post-incident review processes. Tabletop exercises are run on a scheduled cadence to keep the plan tested and current.
NTS maintains immutable, versioned backups of all internal systems with off-site copies and defined RPO/RTO targets per system. Recovery procedures aren't theoretical. They're tested on a scheduled basis and documented with results.
Our facilities include 48+ hours of generator and dual-UPS capacity per rack. Power, connectivity, and cooling redundancy are designed to maintain operations through extended outages. All critical systems run in HA configurations with automated failover.
Immutable versioned backups with off-site copies. RPO and RTO defined and tested per system, not just stated in a policy document.
48+ hours of generator and dual-UPS capacity per rack. Dual-path connectivity with automatic failover to secondary providers.
100% of changes go through risk-rated windows with documented backout plans. No unplanned changes to production systems.
We don't just claim compliance alignment. We operate to it daily and share evidence on request.
"We operate to SOC 2 & ISO 27001-aligned controls today and are actively pursuing formal certification. Evidence packs are available on request, with no NDA required for the overview."
Role-based access with least-privilege principles enforced. All privileged access is MFA-protected, session-logged, and reviewed quarterly.
Maintained risk register with documented owners, ratings, and remediation timelines. Risk reviews happen on a defined cadence, not just at contract signing.
All third-party tools and vendors used in client delivery are assessed before use. We maintain an active vendor register with security ratings and review cycles.